Rug Care & Cleaning

At Zoha, every rug is more than decor, it’s a story handwoven with care, time, and tradition. Just like any piece of art, it deserves attention and love to age gracefully.

Designed with people in mind, we consider the spaces and activities that our rugs reside in.

Basic care for any rug involves regular vacuuming, using a low suction setting and avoiding cleaning heads to prevent fibre damage.

We also recommend professional cleaning at least once a year. Some shedding can be expected when unrolling your rug for the first time.

This results from excess fibres in the production process coming loose and can be resolved by a simple vacuum. Similarly, during the shearing process, threads may occasionally be missed and appear longer.

Simply cut with a sharp pair of scissors to the pile height.

WOOL RUGS

Durable and naturally stain-resistant, wool rugs are ideal for high-use areas and develop character over time.

Turn the rug every 3 months to prevent uneven fading and wear.
Vacuum frequently in one direction using suction only no beater brushes. This helps manage shedding.
Clip any loose yarns instead of pulling them.
Spot clean only with a damp cloth and plain water; no detergents or soaps.
For deeper or stubborn stains, consult a professional rug cleaner.
A rug pad is recommended to maintain longevity.

LINEN RUGS

Crafted from hand-spun pure linen yarns, these rugs offer a soft feel and elegant texture.

Rotate every 3 months to ensure even wear and fading.
Vacuum using suction only; avoid brush attachments.
Never pull at loose threads—trim them to match the rug pile.
Spot clean gently with a damp (not soaked) cloth and plain water only. Avoid soap or chemicals.
For tough stains, use a professional rug cleaner with expertise in fine rugs.
Use a rug pad to help extend the rug’s life.

SILK / SILK BLEND RUGS

Known for their lustrous sheen and intricate patterns, silk rugs exude elegance and refinement.

Rotate quarterly to reduce uneven fading and wear.
Vacuum weekly (twice in high-traffic areas) with suction only, no bristles.
Do not pull loose threads—trim carefully with scissors.
Immediately blot spills with a clean, undyed cloth. Press around the spill to absorb excess moisture. If drying outdoors, place the rug face down.
Only professional cleaning is advised; do not dry clean.
Roll (never fold) the rug with the front side out when storing. Wrap it in cloth for protection.
Use a rug pad to help maintain its shape and condition.

JUTE RUGS

Handwoven from natural jute, these rugs are sustainable, sturdy, and beautifully textured.

Rotate every 3 months to prevent uneven wear.
Keep out of direct sunlight to preserve color.
Vacuum frequently with a low-powered machine, preferably without a beater brush.
Blot spills immediately; use only a damp white cloth for spot cleaning—do not saturate.
For tough stains, consult a professional who specializes in natural fibers.
Always use a rug pad underneath.

SISAL RUGS

Woven from premium natural fibers, sisal rugs bring organic charm and high durability.

Rotate every 6–12 months to ensure consistent wear.
Keep out of direct sunlight to avoid color fading.
Vacuum once or twice a week using suction only—no bristles.
Shedding is normal; trim loose yarns if needed.
Blot spills quickly using a clean, white towel—don’t rub.
Use a mild soap and lukewarm water to dab stains; repeat with a clean damp cloth and then dry.
Dry the rug promptly to avoid fiber damage—use a hairdryer if necessary.
Avoid bleach, mildew treatments, and harsh chemicals.
Have it professionally cleaned every 12–18 months.
Add a rug pad to help prolong its life.

HIDE RUGS

Expertly hand-pieced from premium hides, these rugs deliver rich texture and modern warmth.

Rotate biannually to prevent uneven fading and wear.
Use suction-only vacuuming—avoid brush rollers.
Most stains can be wiped with a damp cloth. Avoid cleaners that could harm the hide.
For stains that reach the backing, send to a specialist in hide and leather cleaning.
A rug pad will help maintain the rug’s longevity.

Tencel Blend Rugs

Tencel™ rugs are soft and lustrous, with fluid color shifts that respond beautifully to light and angle.

Rotate every 3 months to promote uniform wear.
Vacuum gently in a single direction using suction only—avoid back-and-forth motion and brushes.
Avoid using any liquids; do not attempt spot cleaning. Never rub stains.
Seek professional cleaning services experienced with fine rugs.
A rug pad is advised to preserve the rug's condition.

VISCOSE / VISCOSE BLEND RUGS

Elegant with a silky sheen, viscose rugs offer dramatic light and color variations inherent to their design.

Turn the rug every 3 months to minimize uneven wear and fading.
Vacuum gently in a straight line with suction only, no bristles.
Use scissors to trim any loose threads—never pull them.
Do not use water or attempt spot cleaning; rubbing will embed stains further.
Professional cleaning by experts in fine rugs is recommended.
Use a rug pad for added protection and durability.

NYLON RUGS

Strong and resilient, nylon rugs are designed for durability in medium-traffic spaces.

Blot any spills right away with a clean, damp cloth using warm water. Use a dry towel to absorb excess moisture.
Vacuum using suction only, avoiding brushes.
For spot cleaning, gently dab with a damp cloth. If needed, use a mild detergent. Rinse well and allow to air dry.
Schedule professional cleaning every two years.
Enhance rug durability with a rug pad.

POLYESTER PERFORMANCE RUGS

Soft yet sturdy, these rugs are crafted to resist stains and moisture while offering a wool-like touch.

Immediately blot spills with a clean, damp cloth, then follow with a dry towel.
Vacuum as needed using suction-only—no brush rolls.
Spot clean with a damp cloth; if needed, use mild detergent and rinse thoroughly.
For tough stains, use a 1:2 bleach-to-water solution, but only on this rug type. Rinse well.
For outdoor placement, store the rug indoors during winter or bad weather.
Roll with the front side out for storage in a dry, ventilated space.
Use an indoor/outdoor rug pad for better durability.

Acrylic Performance Rugs

Designed for indoor and outdoor living, these acrylic rugs offer softness, strength, and effortless care.

Vacuum regularly using a canister vacuum with no beater bar (or at its highest setting).
Blot spills right away with a clean, damp cloth and rinse thoroughly.
For stubborn stains, use mild detergent and rinse well; let the rug air dry.
For deeper cleaning, use a 1:2 bleach-to-water solution and rinse thoroughly—only for this rug type.
You can power wash to remove surface debris.
For best results, consult professionals using low-heat steam.
Use a rug pad to maintain shape and lifespan.

Polypropylene Performance rugs

Engineered to endure the outdoors, these rugs resist moisture, fading, and mildew without compromising comfort.

Avoid prolonged exposure to heavy rain or standing water.
Clean monthly with dish soap and water using a soft nylon brush—clean both sides.
Sun-dry the rug thoroughly by flipping both sides.
During winter or storms, store rolled up with front side out in a dry, ventilated place.
Use an indoor/outdoor rug pad to help it last longer.